barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by Csound1,

    Csound1 Csound1 Feb 4, 2016 11:55 AM in response to Champaggne
    Level 9 (51,467 points)
    Desktops
    Feb 4, 2016 11:55 AM in response to Champaggne

    Champaggne wrote:

     

    I dont know you guys are confusing....  To me the call logs should not be merged.  A marry couple should be allowed to have 2 numbers on one id.  Even if my sons number should be allowed on my id.  And this should not happen.  Why should a family have multiple ids????  Pay for apps 2 - 3 -4 times.  I am going to go to Verizon this weekend... and put my husbands new phone back on his own id.  I wanted them merged for many reason (the apple tv as well)  But that obvious cant be ....  Causes too much of a headache!  I managed to shut of each other phone calls an texts threw the settings.  But I do not like having my call log merged with his.  To me that is a bug.  But maybe it is Apple feature.  who knows.  But in order to fix it bottom line I am going to have to reset my husbands phone.  which upset me.

     

    By the way when I set it up... it added all his contacts to mine as well....  annoying.

    Family Sharing is how to pay once for apps, Contacts problems too. in fact everything that went wrong for you was because it was done wrong, Ypur choices

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 4, 2016 11:56 AM in response to Champaggne
    Level 6 (13,576 points)
    iPhone
    Feb 4, 2016 11:56 AM in response to Champaggne

    The only aspect that I can't address directly is the Apple TV.  We have one but I'm the only one that uses it.  I have a few thoughts but, because I might be incorrect, I'd rather not describe them and muddy the waters.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 4, 2016 12:00 PM in response to Philly_Phan
    Level 6 (13,576 points)
    iPhone
    Feb 4, 2016 12:00 PM in response to Philly_Phan

    It appears that the Apple TV solution is that you would need to download the desired movie from iTunes (for free) and then you can play it on Apple TV.  See below.  Of course, it's not unreasonable that you may well find another solution.

     

    All your family’s purchases, on all your family’s devices.

    Everything’s better when shared, and sharing has never been easier. After you set up Family Sharing, all the eligible songs, albums, movies, TV shows, books, and apps ever purchased by family members are immediately available to everyone else in the family. And, of course, so are new purchases. The content appears automatically in the Purchased tab in iTunes, iBooks, or the App Store for each family member. Just select the family member whose collection you’d like to browse, then download and play the content you choose. Other family members can access your collection in the same way. If you want to keep some purchases private, you can choose to hide individual items.

  • by Champaggne,

    Champaggne Champaggne Feb 4, 2016 12:01 PM in response to Philly_Phan
    Level 1 (5 points)
    Feb 4, 2016 12:01 PM in response to Philly_Phan

    yeah I mean we have ipads he can use for the Apple TV at this point I will just have to fix the way I set up his phone.  -

     

    As for wrong choices -  I thought it help our family....  So I mean at the time I thought it was the right choice.  I guess now I have to fix it.  I was thinking about going to Apple to see if they can help with the situation... without resetting the phone.

  • by JAta2,

    JAta2 JAta2 Feb 4, 2016 12:03 PM in response to Csound1
    Level 1 (9 points)
    Feb 4, 2016 12:03 PM in response to Csound1

    NO assumption, that was my use case.  Go back and read.

  • by Champaggne,

    Champaggne Champaggne Feb 4, 2016 12:04 PM in response to Philly_Phan
    Level 1 (5 points)
    Feb 4, 2016 12:04 PM in response to Philly_Phan

    Thanks I will look into Family sharing after I fix his phone.  I mean I never thought I would create such a problem  At first I couldnt even call him... it ring on my phone too.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 4, 2016 12:04 PM in response to Champaggne
    Level 6 (13,576 points)
    iPhone
    Feb 4, 2016 12:04 PM in response to Champaggne

    Just take your time and it will work out.

  • by gail from maine,

    gail from maine gail from maine Feb 4, 2016 12:25 PM in response to Champaggne
    Level 7 (27,086 points)
    iCloud
    Feb 4, 2016 12:25 PM in response to Champaggne

    Well, you don't have to reset the phone at all. You just need to sign out the Apple ID from these places:

     

    Settings>iCloud

    Settings>iTunes & App Store

    Settings>Messages

    Settings>FaceTime

     

    Once you have signed out the shared ID, you can then sign in his personal ID instead, and you should be all set. When you sign the old ID out of iCloud, it will ask if you want to keep the Contacts on the device. Say "yes" to this question. Then when you sign on his ID to iCloud, it will ask if you want to Merge the contacts on the phone to his iCloud account. Click on Merge, and any Contacts that would be missing from his iCloud account would then be added to it.

     

    Once you get his ID signed into all of those places, you can then look into setting up Family Sharing as Philly_Phan indicated above:

     

    Apple - iCloud - Family Sharing

     

    You can also set up a Genius Appointment at your local Apple Store and get help with getting this set up and configured so that you can share your purchases.

     

    Best of luck,

     

    GB

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 4, 2016 12:29 PM in response to gail from maine
    Level 6 (13,576 points)
    iPhone
    Feb 4, 2016 12:29 PM in response to gail from maine

    Thanks for jumping in.  I was afraid to add that info because I wasn't certain about the details.

  • by gail from maine,

    gail from maine gail from maine Feb 4, 2016 12:31 PM in response to Philly_Phan
    Level 7 (27,086 points)
    iCloud
    Feb 4, 2016 12:31 PM in response to Philly_Phan

    Well, hopefully I've not confused the poster. I think a Genius Bar appointment might be their best bet!

     

    GB

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 4, 2016 12:33 PM in response to gail from maine
    Level 6 (13,576 points)
    iPhone
    Feb 4, 2016 12:33 PM in response to gail from maine

    Yeah, that's probably best.  I wouldn't worry about confusing the poster as she quickly understood my reference to Family Sharing.  She made a mistake but she's competent.

  • by Champaggne,

    Champaggne Champaggne Feb 4, 2016 12:37 PM in response to gail from maine
    Level 1 (5 points)
    Feb 4, 2016 12:37 PM in response to gail from maine

    okay so if I sign out and in with this id?  Essentially I will be separating the two accounts again correct??  His phone with his id.. and mine with his?  And not really having to reset his phone?  I would like to do it that way??  The pictures would stay. 

  • by Champaggne,

    Champaggne Champaggne Feb 4, 2016 12:42 PM in response to Champaggne
    Level 1 (5 points)
    Feb 4, 2016 12:42 PM in response to Champaggne

    Yes I usually know my way around this apple stuff.  But I did a doozy here by signing his phone one my id.  I want to make sure I fix it right... and not loose his data.  HAHA...  I surely dont want to end up in divorce court over this   teehee

  • by gail from maine,

    gail from maine gail from maine Feb 4, 2016 12:44 PM in response to Champaggne
    Level 7 (27,086 points)
    iCloud
    Feb 4, 2016 12:44 PM in response to Champaggne

    As far as the pictures go, it depends on how you have them set up. What iOS are you running on your phones? If you are using Photo Stream, then once the iCloud account is signed out of, the Photo Stream will go away. Anything in the Camera Roll would stay, and anything that was sync'd directly to the phone via iTunes on a computer would stay, but Photo Stream is tied to the iCloud account that is signed into iCloud.

     

    If you wanted those photos on his phone, you can always send them to his phone from your phone using iCloud Photo Sharing:

     

    iCloud Photo Sharing FAQ - Apple Support

     

    You can also have shared albums with the Family Sharing account, so you should be able to get the photos back to his phone fairly easily via either one of those two mechanisms.

     

    And yes, to your first question as well - by signing your ID out, and his ID back in, you are "re-assigning" the phone and all of the places where that phone is connected back to his ID, so the accounts would then be separated again.

     

    Cheers,

     

    GB

  • by Csound1,

    Csound1 Csound1 Feb 4, 2016 12:44 PM in response to Champaggne
    Level 9 (51,467 points)
    Desktops
    Feb 4, 2016 12:44 PM in response to Champaggne

    Follow Gail's instructions and the two phones will become separate.

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