Q: IPhone 5C camera glitch when on GPRS or low signal

Does anyone else have this problem?

My IPhone 5C camera seems to crack and parts of the screen goes purple, which means i cannot take photos, this only seems to happen when i am on GPRS or have very low signal, can anyone help? This also seems to be a problem for snapchat or any other app which has the use of a camera.

iPhone 5c, iOS 8.3

Posted on May 22, 2015 2:05 PM

I have this question too

Q: IPhone 5C camera glitch when on GPRS or low signal

All replies

Helpful answers

by Brett L,

Brett L May 24, 2015 12:54 PM in response to Talitha123
Community Specialists

May 24, 2015 12:54 PM in response to Talitha123

Good day Talitha123,

If you are having an issue with poor image quality of pictures taken by your iPhone when using GPRS, I would suggest that you troubleshoot using the steps in this article -

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Thanks for using Apple Support Communities.

Safe computing,

Brett L
Reply options

Link to this post

Q: IPhone 5C camera glitch when on GPRS or low signal

All replies Helpful answers

by Brett L,

All replies

Helpful answers