Phone is unavailable message if number is attached to a contact?

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Level 1

10 points

Phone is unavailable message if number is attached to a contact?

Hi.

I'm facing a very weird error with one of my friend's phone number. Whenever I call him from my Iphone (Iphone 5.IOS 8.1.2) using his contact, I get a message from the carrier saying the phone is currently unavailable. However, if I call him back using exactly the same phone number from call history, call is placed without any issue. I've deleted his contact and picked the phone number in call history to create a new one but problem still remains.Help?

Thanks,

J.

iPhone 5, iOS 8.1.2

Posted on May 22, 2015 2:55 PM

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Answer 1

May 22, 2015 3:59 PM in response to Jpires

Your friend may have Do Not Disturb enabled. DND has a setting that allows a call to come through if someone calls twice from the same number in 3 (I think) minutes. That could certainly explain the behaviour. Try calling twice from the number in contacts.

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Answer 2

Jpires Author

Level 1

10 points

May 23, 2015 1:31 AM in response to IdrisSeabright

Hi.

Not really. Since the strange behavior doesn't happen when I call him the first time from the call history, nor does it happen when calling him from my wife's Iphone. If DND was active it would definitely happen in these occasions also. Right now I would be more inclined to a software bug on my Iphone, but I really don't have a clue why it's behaving this way.

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Answer 3

May 23, 2015 7:34 AM in response to Jpires

"Why" is often impossible to answer. Try the basics from the manual: restart, reset, restore from back up, restore as new. You may also want to try reseting your network connections first. Settings>General>Reset>Reset Network Settings.

Best of luck.

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