mhufana16
Level 1 (10 points)

Q: Photos app doesn't recognize my iphone when plugged in. how can i fix this problem?

when i plug my iPhone to my mac, iTunes recognizes my phone, but the Photos app doesn't. therefore, i cannot import any pictures from my iPhone. can someone please tell me how i can fix this problem?

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on May 22, 2015 11:08 PM

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mhufana16

Q: Photos app doesn't recognize my iphone when plugged in. how can i fix this problem?

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  • by macsince1986,

    macsince1986 macsince1986 Aug 19, 2016 4:54 AM in response to JonTina
    Level 1 (4 points)
    Aug 19, 2016 4:54 AM in response to JonTina

    Switching USB ports - this worked for me. Problem came out of nowhere, no precursor. I tried re-setting trust settings and rebooting both iPhone (6s) and Mac Air (El Capitan) and all the other suggestions given here other than iCloud (I don't put 112Gb on iCloud).

    Hopefully this will not happen again.

  • by gail from maine,

    gail from maine gail from maine Oct 12, 2016 9:01 AM in response to RaccoonLand
    Level 7 (27,086 points)
    iCloud
    Oct 12, 2016 9:01 AM in response to RaccoonLand

    Since you are replying to a post that is a year old, perhaps you would like to specifically share what your issues are. We may be able to help, but we can't if you don't tell us what your specific issue is.

     

    GB

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