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MacBook Pro RAM causing Kernel Panic, three beeps at runtime

During use my MacBook Pro freezes and starts beeping three times then shuts down. Sometimes this is followed by a kernel panic at startup or the beeps again. I looked it up and the beeping indicates an issue with RAM. The unusual part is that this happens at runtime, making it hard to diagnose. I believe it only happens with the bottom RAM slot (nearer the keyboard) since I removed one of the RAM sticks and it worked fine for a week.


I removed the motherboard and cleaned all the circuits around the RAM slots but this hasn't helped. It crashes about 1 hour after use and on restart it crashes again in 10 minutes. I've tried swapping my RAM with the stock Apple RAM but this hasn't helped. I've ran the system diagnostic with the repair CD I have for over an hour without any issues, so I don't think the RAM is faulty. Rather, I suspect it's the RAM slot or something related on the motherboard. I've recently performed repairs to replace my keyboard and I'm concerned it might have damaged something on the motherboard, since the problems started a few weeks afterwards. Though it could be unrelated and just part of an aging machine.


Here is the kernel panic and the system log leading up to the crash:


Anonymous UUID:  
A70916BB-F323-7EE4-BA14-28750AFD6684




Sat May 23 13:42:20 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff8019c17cc2): Kernel trap at 0xffffff8019c0aff1, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000100166000, CR3: 0x000000001d15e000, CR4: 0x00000000000226e0
RAX: 0x0000000000000000, RBX: 0x0051ffffff801a6d, RCX: 0xffffff802bdd95c0, RDX: 0x0000000000000000
RSP: 0xffffff8124acbc18, RBP: 0xffffff8124acbc30, RSI: 0x000000004f475dca, RDI: 0x0051ffffff801a6d
R8:  0x0000000000000000, R9:  0x0000000000000002, R10: 0xffffff802be82000, R11: 0x0000000000000001
R12: 0x0000000000000005, R13: 0xffffff80323b9a78, R14: 0x0051ffffff801a2d, R15: 0x00000000ffffffff
RFL: 0x0000000000010006, RIP: 0xffffff8019c0aff1, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000100166000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80fb85ec70 : 0xffffff8019b2bda1
0xffffff80fb85ecf0 : 0xffffff8019c17cc2
0xffffff80fb85eeb0 : 0xffffff8019c34b73
0xffffff80fb85eed0 : 0xffffff8019c0aff1
0xffffff8124acbc30 : 0xffffff8019b3f258
0xffffff8124acbc80 : 0xffffff8019b65fae
0xffffff8124acbcc0 : 0xffffff8019b5c4b7
0xffffff8124acbd10 : 0xffffff801a0c3747
0xffffff8124acbd50 : 0xffffff801a0c622a
0xffffff8124acbd70 : 0xffffff801a0c3038
0xffffff8124acbdb0 : 0xffffff801a0c07bb
0xffffff8124acbe00 : 0xffffff801a0bbe76
0xffffff8124acbe90 : 0xffffff801a0c9de8
0xffffff8124acbed0 : 0xffffff801a0bb3c9
0xffffff8124acbf00 : 0xffffff801a0ca869
0xffffff8124acbf40 : 0xffffff801a0d3bad
0xffffff8124acbf80 : 0xffffff801a0d3ca6
0xffffff8124acbfb0 : 0xffffff8019c125b7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
14D131

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D



Kernel slide:
0x0000000019800000



Kernel text base: 0xffffff8019a00000
__HIB  text base: 0xffffff8019900000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 688498014968
last loaded kext at 243841451810: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9ada4000, size 69632)
last unloaded kext at 330599638995: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9b0a4000, size 65536)
loaded kexts:
com.wavtap.driver.WavTap  1.6.6
net.telestream.driver.TelestreamAudio 1.0.5
com.Cycling74.driver.Soundflower  1.6.6
com.logmein.driver.LogMeInSoundDriver 1.0.3
org.virtualbox.kext.VBoxUSB 4.1.20
org.virtualbox.kext.VBoxDrv 4.1.20
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.ntfs  3.12
com.apple.filesystems.autofs  3.0
com.apple.driver.AppleHWSensor  1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.driver.AudioAUUC  1.70
com.apple.iokit.IOBluetoothSerialManager  4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver  124
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleUpstreamUserClient  3.6.1
com.apple.driver.AppleHDA 272.18
com.apple.iokit.IOUserEthernet  1.0.1
com.apple.GeForceTesla  10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess  1
com.apple.driver.AppleHV  1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU  2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMuxControl  3.10.22
com.apple.driver.ACPI_SMC_PlatformPlugin  1.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.SMCMotionSensor  3.0.4d1
com.apple.driver.AppleUSBTCButtons  240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleIRController  327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient  3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage  2.7.1
com.apple.driver.AppleFWOHCI  5.5.2
com.apple.driver.AppleUSBHub  705.4.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort  3.1.2
com.apple.iokit.AppleBCM5701Ethernet  10.1.3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET  1.8
com.apple.driver.AppleSMBIOS  2.1
com.apple.driver.AppleACPIEC  3.1
com.apple.driver.AppleAPIC  1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet  8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl  3.10.22
com.apple.iokit.IOSerialFamily  11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib  1.15
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla  10.0.0
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSlowAdaptiveClockingFamily  1.0.0
com.apple.iokit.IOFireWireIP  2.2.6
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI  1.0.12d1
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily  2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver  705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite  705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice  3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily  1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOFireWireFamily  4.5.6
com.apple.iokit.IOAHCIFamily  2.7.5
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily  3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM  2.0
com.apple.driver.AppleEFIRuntime  2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox  300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore  2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily  31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform  3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily  1.4
com.apple.kec.corecrypto  1.0
com.apple.kec.pthread 1
com.apple.kec.Libm  1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:


And the system log before it crashed:


23/05/2015 1:37:12.000 pm kernel[0]: Google Chrome He (map: 0xffffff802ca62d20) triggered DYLD shared region unnest for map: 0xffffff802ca62d20, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:12.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b74b0) triggered DYLD shared region unnest for map: 0xffffff803b4b74b0, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:12.000 pm kernel[0]: Google Chrome He (map: 0xffffff80353c35a0) triggered DYLD shared region unnest for map: 0xffffff80353c35a0, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:12.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b7a50) triggered DYLD shared region unnest for map: 0xffffff803b4b7a50, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:13.000 pm kernel[0]: Google Chrome He (map: 0xffffff80353c3690) triggered DYLD shared region unnest for map: 0xffffff80353c3690, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:13.000 pm kernel[0]: Google Chrome He (map: 0xffffff803139de10) triggered DYLD shared region unnest for map: 0xffffff803139de10, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:23.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b7870) triggered DYLD shared region unnest for map: 0xffffff803b4b7870, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:23.000 pm kernel[0]: Google Chrome He (map: 0xffffff80353c3960) triggered DYLD shared region unnest for map: 0xffffff80353c3960, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:25.000 pm kernel[0]: Google Chrome He (map: 0xffffff8034247d20) triggered DYLD shared region unnest for map: 0xffffff8034247d20, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:40.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b7960) triggered DYLD shared region unnest for map: 0xffffff803b4b7960, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:37:41.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b7c30) triggered DYLD shared region unnest for map: 0xffffff803b4b7c30, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:38:12.000 pm kernel[0]: Google Chrome He (map: 0xffffff803b4b7a50) triggered DYLD shared region unnest for map: 0xffffff803b4b7a50, region 0x7fff96e00000->0x7fff97000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
23/05/2015 1:38:34.889 pm locationd[86]: NETWORK: requery, 0, 0, 0, 0, 2, items, fQueryRetries, 0, fLastRetryTimestamp, 454044797.7
23/05/2015 1:39:20.234 pm storeaccountd[516]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f843241ef30> connection from pid 3812 with interface <AccountServiceInterface: 0x7f8432443d30> (PID 3812)
23/05/2015 1:39:20.341 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/05/2015 1:39:20.572 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/05/2015 1:39:21.040 pm locationd[86]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework
23/05/2015 1:39:21.041 pm locationd[86]: could not get apple languages array, assuming english
23/05/2015 1:39:21.105 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/05/2015 1:39:23.096 pm com.apple.SecurityServer[84]: Session 100021 created
23/05/2015 1:39:23.467 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/05/2015 1:39:26.079 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/05/2015 1:39:31.244 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.


Any ideas?

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.3)

Posted on May 22, 2015 9:25 PM

Reply
4 replies

May 23, 2015 3:31 AM in response to Aram Kocharyan

The best RAM test that I am aware of is Rember from Kelley computing:


http://www.kelleycomputing.net/rember/


Run it overnight so that sufficient loops are executed.


I suggest that an appointment at an Apple store genius bar would be a good option. The evaluation would be free and the problem would be properly defined. That is always half the battle.


Ciao.

May 23, 2015 9:55 PM in response to OGELTHORPE

Thanks for the tip. I didn't think it was the RAM since I've tried two kinds and get similar results. I finally did solve the issue though I think.


I found this thread where they discuss the same issue:

https://discussions.apple.com/thread/4263981?start=30&tstart=0


After running the computer with the case open and moving the RAM around I noticed it stalled in a similar fashion. Based on that thread it was due to heat during use causing the RAM to shift slightly, which would explain why it works fine for a while but after the first crash it crashes more often due to heat buildup.


Basically I put some adhesive putty called Blu Tack between the RAM and the enclosure to prevent it from moving around. So far so good!

User uploaded file

MacBook Pro RAM causing Kernel Panic, three beeps at runtime

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