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I have successfully purchased a movie as my account has been charged but when I go to Apple TV or my I Pad and look at purchased movies it shows that I. Have not purchased anything. What do Ai need to do to watch this movie on my TV via Apple TV

I Have successfully downloaded a movie on. My I Pad using an Apple prepaid card but. Now cannot watch it on TV via Apple TV. When I look at purchased movies it says nothing has been purchased. But I have an account showing I did purchase a movie. What do I need to do to. Watch what I have purchased. Viia Apple TV on. My. TV?

iPad 2, iOS 8.1.3

Posted on May 23, 2015 1:31 AM

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2 replies

May 23, 2015 2:07 AM in response to Mountainineden

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.


Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.


Alternatively you can use the receipt email to report a problem.

I have successfully purchased a movie as my account has been charged but when I go to Apple TV or my I Pad and look at purchased movies it shows that I. Have not purchased anything. What do Ai need to do to watch this movie on my TV via Apple TV

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