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trying to download on windows8 keep getting cant write to because acknowledgement rtf not there

keep getting error message acknowledgement rtf not available trying to load I tunes to windows 8

Posted on May 23, 2015 5:12 AM

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1 reply

May 23, 2015 5:42 AM in response to peterjp46

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

trying to download on windows8 keep getting cant write to because acknowledgement rtf not there

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