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iPhone 5c error code 1

IPhone 5c error code 1 not water damaged phone is in v good condition 18 months old

iPhone 5c, iOS 8.3

Posted on May 23, 2015 7:38 AM

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1 reply

May 23, 2015 7:40 AM in response to Necks iphone

Take a look at this support document. Get help with iOS update and restore errors - Apple Support While that error could be due to a security software problem on the computer, it is generally caused by a hardware fault.


Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.

iPhone 5c error code 1

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