-
All replies
-
Helpful answers
-
May 23, 2015 8:07 AM in response to harvey the dogby KiltedTim,It's a scam. You do not have a virus.
-
May 23, 2015 8:58 AM in response to KiltedTimby harvey the dog,Thanks for that. However on both Safari and Firefox I'm being blocked from everything that is not in my bookmarks. Any advice?
-
May 23, 2015 1:40 PM in response to harvey the dogby thomas_r.,harvey the dog wrote:
Thanks for that. However on both Safari and Firefox I'm being blocked from everything that is not in my bookmarks. Any advice?
How so? What happens when you try to access a site that isn't in your bookmarks?
-
May 23, 2015 1:53 PM in response to harvey the dogby Rysz,Yyou might have an adware/malware attached to your browser.
First, disconnect from Wi-Fi and clear your browser history, that might solve the issue. Otherwise...
AdwareMedic removes all known adware from your Mac. Download and instructions here.
Mac Malware Guide: How do I protect myself? http://www.thesafemac.com/mmg-defense/
-
May 23, 2015 4:36 PM in response to thomas_r.by harvey the dog,I get my service provider telling me that "web safe has blocked this site" even if it is the same site on my bookmark.
-
May 23, 2015 5:16 PM in response to harvey the dogby thomas_r.,I'm still not really clear on what you're seeing or how it relates to your bookmarks. Can you post a screenshot of what you're seeing?
Make a screenshot by following the directions here:
http://support.apple.com/kb/HT5775
Be sure no sensitive personal information is displayed. To add that image to a post here, click the camera icon in the post editor toolbar.
-
-
May 24, 2015 8:59 AM in response to harvey the dogby thomas_r.,I take it Virgin Media is your internet service provider? If so, this is something you'll need to discuss with them.
-
May 24, 2015 10:39 AM in response to thomas_r.by harvey the dog,Thanks mate. However no one else in the house is having any trouble, just my terminal.
-
May 25, 2015 10:18 AM in response to harvey the dogby Rysz,It's not your service provider that is showing the warnings (they communicate via email). You have malware on your browser. Follow the provided instructions.
-
May 25, 2015 10:52 AM in response to harvey the dogby thomas_r.,harvey the dog wrote:
Thanks mate. However no one else in the house is having any trouble, just my terminal.
Restart the computer in safe mode:
Try safe mode if your Mac doesn't finish starting up - Apple Support
While in safe mode, does the problem still occur?

