Andras123
Level 1 (0 points)

Q: iTunes doesn't update photo album names and structure when syncing to iPhone/iPad

Hi,

 

I recently moved my photo library to the new Photos app (from iPhoto) in Yosemite. I also created a few more regular and smart albums after that. Now, when I am trying to sync my photos to iPhone or iPad in iTunes, using "Selected albums", I can only see a subset of my albums and smart albums. I guess iTunes once took a snapshot of the album structure in Photos but does not update that any more...

 

Did anybody experience this? If yes, is there a way to make iTunes update the Photos album structure before syncing?

 

Thank you

 

system:

- MBP Yosemite 10.10.3 with iTunes 12

- latest iOS 8.3 on both iPhone 5 and iPad Air 2

MacBook Pro, OS X Yosemite (10.10.3), iPhone 5, iPad Air 2

Posted on May 23, 2015 12:42 PM

Close
Andras123

Q: iTunes doesn't update photo album names and structure when syncing to iPhone/iPad

  • All replies
  • Helpful answers

  • by Allen A,

    Allen A Allen A May 25, 2015 12:24 PM in response to Andras123
    Community Specialists
    May 25, 2015 12:24 PM in response to Andras123

    Howdy Andras123,

     

     

    The article linked below details what to do should you not see all of your photos when syncing photos or using the Media Browser.

     

    If Media Browser doesn't show your entire Photos library
    https://support.apple.com/en-us/HT204669

     

     

    Regards,

    Allen

  • by AJF_NL,

    AJF_NL AJF_NL Jun 7, 2015 2:10 AM in response to Andras123
    Level 1 (0 points)
    Jun 7, 2015 2:10 AM in response to Andras123

    Hi,

     

    I have the same problem. I don't use the iCloud (and I don't want to) and when syncing through iTunes not all the new albums made in Fotos appear. And it seems random, some do appear others don't.

    And it is not only albums. When I import fotos that have been temporarily placed on the desktop, they do appear in Fotos and in an album I created. When syncing my iPad Air 2 through iTunes, neither the fotos nor the album is synced.

     

    is use an iMac with all the latest versions.

  • by Andras123,

    Andras123 Andras123 Jun 7, 2015 3:42 PM in response to Allen A
    Level 1 (0 points)
    Jun 7, 2015 3:42 PM in response to Allen A

    Hi Allen,

     

    Sorry for the late reply and thank you for the suggestion, but my problem turned out to be unrelated to iCloud; I don't use iCloud Photo Library.

     

    Actually the issue just solved by itself since then. It turned out that iTunes was running in the background when i created those additional albums and smart albums in Photos and iTunes didn't update the album structure in real time but kept the "old" structure from the time when i launched it. So what i did was to simply restart iTunes which triggered a re-read of the updated/extended album structure from Photos. Then I could sync my photos with no problem to my iOS devices.

     

    I don't know if that is an iTunes feature or a bug, but it would be nice to see the album structure update in real time if both iTunes and Photos are running and you do some edits to those albums in Photos. (I don't remember how it used to work with iPhoto.)

     

    Thanks,

    Andras

  • by Allen A,

    Allen A Allen A Jun 8, 2015 11:50 AM in response to Andras123
    Community Specialists
    Jun 8, 2015 11:50 AM in response to Andras123

    Andras,

     

     

    Glad to hear that you've got it working!

     

     

    Cheers,

    Allen