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trying to download any app from the app store and when i press get then install i get absolutely nothing , its an i phone 6

trying to download any app from the app store and when i press get then install i get absolutely nothing , its an i phone 6

would really appreciate your help regarding that issue

Posted on May 23, 2015 3:41 PM

Reply
1 reply

May 25, 2015 1:33 PM in response to Neveen Ousama

Howdy Neveen,



It may help to force close all open apps, then reset your iPhone.


Force an app to close in iOS

http://support.apple.com/en-us/HT5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430



If you're still unable to install apps from the App Store, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.



  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412





Sincerely,

Allen

trying to download any app from the app store and when i press get then install i get absolutely nothing , its an i phone 6

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