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unable to print coupons

This may seem silly, but it's from LOML so I have to ask. Recently she's been having problems printing coupons (she's on 10.9), only coupons.com seems to work. I have tried on my mac (10.10.3) and have the same issues. I have tried reinstalling their software and our printer drivers (Kodak) to no avail. Kodak no longer supports its printers, and the people at smart source don't respond to any emails. Tried all their suggestions, but no luck. She also tried with two other companies who don't say what software they use. The problems with all of these companies is that their printing bypasses the printer queues, so I can't see if there are any problems. The best I can do is provide the console log from the printing.


5/23/15 3:38:46.910 PM firefox[439]: 0=AHRegisterHelpBook() for URL=file://localhost/Library/Printers/Kodak/AiO_Printers/PrinterOptionsCombo.plugin/

5/23/15 3:38:46.911 PM firefox[439]: 1=PDEPlugIn.initWithBundle:[NSBundle </Library/Printers/Kodak/AiO_Printers/PrinterOptionsCombo.plugin> (loaded)]

5/23/15 3:38:46.911 PM firefox[439]: <PrinterOptionsComboPDE: 0x11ed26000>=PrinterOptionsComboPDE.initWithCallback:[<PDEPluginCallback: 0x10d114b40>]

5/23/15 3:38:46.911 PM firefox[439]: PDEPlugIn.PDEPanelsForType[BDB091F4-E57F-11D3-B5CC-0050E4603277]withHostInfo[<P DEPluginCallback: 0x10d114b40>]

5/23/15 3:38:46.912 PM firefox[439]: 'com.kodak.printer.5x00aio.PrinterOptionsCombo'=PrinterOptionsComboPDE.panelKin d

5/23/15 3:38:46.912 PM firefox[439]: 'Printer Options'=PrinterOptionsComboPDE.panelName

5/23/15 3:38:46.912 PM firefox[439]: 'com.kodak.printer.5x00aio.PrinterOptionsCombo'=PrinterOptionsComboPDE.panelKin d

5/23/15 3:38:46.952 PM firefox[439]: (

Resolution

)=PrinterOptionsComboPDE.supportedPPDOptionKeys

5/23/15 3:38:46.952 PM firefox[439]: (

Resolution

)=PrinterOptionsComboPDE.supportedPPDOptionKeys

5/23/15 3:39:36.597 PM firefox[439]: 1=loadNibNamed:PrinterOptionsCombo (theUIController=<PrinterOptionsComboPDEUICtlr: 0x119d0cb80>)

5/23/15 3:39:36.597 PM firefox[439]: PrinterOptionsComboUICtlr.setAllValuesQuality:8 Grayscale:0 Mirror:0 Poster:1 Tray:1

5/23/15 3:39:36.597 PM firefox[439]: MaintenanceUICtlr.setAllValuesMediaType:1 UseDryTime:0 DryTime:2 EnhancedPhotoMode:0

5/23/15 3:39:36.598 PM firefox[439]: PrinterOptionsComboPDE.restoreValuesAndReturnError: {8, 0, 0, 1, 1}

5/23/15 3:39:36.598 PM firefox[439]: PrinterOptionsComboPDE.restoreValuesAndReturnError {1, 0, 2, 0}

5/23/15 3:39:36.599 PM firefox[439]: PrinterOptionsComboUICtlr.setPDE:<PrinterOptionsComboPDE: 0x11ed26000>

5/23/15 3:39:36.599 PM firefox[439]: <NSView: 0x120e7d9c0>=PrinterOptionsComboPDE.panelView

5/23/15 3:39:36.600 PM firefox[439]: PrinterOptionsComboUICtlr.setAllValuesQuality:8 Grayscale:0 Mirror:0 Poster:1 Tray:1

5/23/15 3:39:36.600 PM firefox[439]: MaintenanceUICtlr.setAllValuesMediaType:1 UseDryTime:0 DryTime:2 EnhancedPhotoMode:0

5/23/15 3:39:36.600 PM firefox[439]: PrinterOptionsComboPDE.restoreValuesAndReturnError: {8, 0, 0, 1, 1}

5/23/15 3:39:36.601 PM firefox[439]: PrinterOptionsComboPDE.restoreValuesAndReturnError {1, 0, 2, 0}

5/23/15 3:39:36.601 PM firefox[439]: 0=PMPrinterCopyDeviceURI('dnssd://KodakESP9%2B0530._pdl-datastream._tcp.local./?bidi')

5/23/15 3:39:37.431 PM firefox[439]: 9=getPrinterModel('dnssd://KodakESP9%2B0530._pdl-datastream._tcp.local./?bidi')

5/23/15 3:39:37.432 PM firefox[439]: PrinterOptionsComboPDE.willShow

5/23/15 3:39:50.249 PM firefox[439]: 1=PrinterOptionsComboPDE.shouldPrint (90249 ms)

5/23/15 3:39:50.249 PM firefox[439]: PrinterOptionsComboUICtlr.getAllValuesQuality:8 Grayscale:0 Mirror:0 Poster:1 Tray:1

5/23/15 3:39:50.250 PM firefox[439]: PrinterOptionsComboPDE.saveValuesAndReturnError: {8, 0, 0, 1, 1}, err=0

5/23/15 3:39:50.250 PM firefox[439]: MaintenanceUICtlr.getAllValuesMediaType:1 UseDryTime:0 DryTime:2 EnhancedPhotoMode:0

5/23/15 3:39:50.250 PM firefox[439]: PrinterOptionsComboPDE.saveValuesAndReturnError {1, 0, 2, 0}

5/23/15 3:39:50.253 PM firefox[439]: 1=PrinterOptionsComboPDE.shouldHide

5/23/15 3:39:50.936 PM firefox[439]: PrinterOptionsComboPDE.dealloc (90936 ms)

5/23/15 3:41:29.750 PM ntpd[112]: ntpd: wake time set +0.991238 s

5/23/15 3:41:29.775 PM com.apple.time[164]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

5/23/15 3:52:23.038 PM Console[556]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

5/23/15 3:52:45.462 PM Mail[560]: Could not create query for expression ((null)) && (kMDItemContentType == 'com.apple.mail.emlx')

5/23/15 3:52:46.286 PM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.

5/23/15 3:52:48.172 PM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Mail" after 2.89 seconds (server forcibly re-enabled them after 1.00 seconds)

5/23/15 3:52:51.364 PM com.apple.SecurityServer[25]: Session 100017 created

5/23/15 3:52:56.137 PM launchctl[568]: launchctl: Dubious file. Not of type .plist (skipping): /Library/LaunchAgents/KodakAiOBonjourAgent

OS X Yosemite (10.10)

Posted on May 23, 2015 4:26 PM

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unable to print coupons

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