Star Stream is a subsidiary of Wave Cable. I would like to set up Star Stream email on OS X Yosemite

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Level 1

12 points

Star Stream is a subsidiary of Wave Cable. I would like to set up Star Stream email on OS X Yosemite

iMac with Yosemite 10.10.3

User has Star Stream as email account. Star Stream is a subsidiary of Wave Cable (Located Sacramento, Ca Area)

We are able to set up Outgoing mail and cannot get the Incoming mail to work. Anyone out there familiar with Wave Cable and the issues with Yosemite?

Posted on May 23, 2015 5:52 PM

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Answer 1

babowa

Level 9

78,586 points

May 23, 2015 6:24 PM in response to Quetal

Have you checked out their support page/instructions:

http://www.wavebroadband.com/support/internet/email-help/

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Answer 2

Quetal Author

Level 1

12 points

May 24, 2015 8:21 AM in response to babowa

Yes, I have thank you. Wave mail will work with previous X OS and 10.10 re Outgoing, but not Incoming. Very frustrating. I have encouraged the user to subscribe to a newer email provider; gmail, yahoo, etc. thanks for your reply.

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Answer 3

Eric Root

Level 10

685,341 points

May 24, 2015 10:56 AM in response to Quetal

Mail troubleshooting - Yosemite

Mail (Yosemite): If you can’t receive messages

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