HT202118: Restore your Apple TV to its factory settings

Learn about Restore your Apple TV to its factory settings
egocentric
Level 1 (0 points)

Q: My Apple TV (2nd Generation) is just showing a blinking light on power up and is not showing up in iTunes. Are there any other steps I can do to restore this unit?

All the content is in the title. Unit (2nd Gen Apple TV) blinks its status light forever on power up. Does not show up anywhere in iTunes. What can I do?

AppleTV 2, Other OS

Posted on May 24, 2015 7:54 AM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (103,341 points)
Apple TV
A:

Welcome to the Apple Community.

 

If your Apple TV fails to restore through iTunes……..

 

  • Check that you have correctly followed the instructions for your model of Apple TV.
  • If not already, try using a powered USB port.
  • Repeat the process but this time try connecting the cable while iTunes is closed.
  • Repeat the process with another cable.
  • Try restoring the Apple TV on another computer in another location.

Posted on May 24, 2015 11:59 AM

Close
egocentric

Q: My Apple TV (2nd Generation) is just showing a blinking light on power up and is not showing up in iTunes. Are there any other ste ... more

  • All replies
  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill May 24, 2015 11:59 AM in response to egocentric
    Level 10 (103,341 points)
    Apple TV
    May 24, 2015 11:59 AM in response to egocentric

    Welcome to the Apple Community.

     

    If your Apple TV fails to restore through iTunes……..

     

    • Check that you have correctly followed the instructions for your model of Apple TV.
    • If not already, try using a powered USB port.
    • Repeat the process but this time try connecting the cable while iTunes is closed.
    • Repeat the process with another cable.
    • Try restoring the Apple TV on another computer in another location.

  • by egocentric,

    egocentric egocentric May 24, 2015 3:58 PM in response to Winston Churchill
    Level 1 (0 points)
    May 24, 2015 3:58 PM in response to Winston Churchill

    I did both "another computer" and "powered USB port". One of those two things was the trick that I needed. Thanks for the suggestion.