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Cannot update or restore iPad

When trying to restore my iPad I get the message "The iPad could not be restored. The device cannot be found."

I'm stuck, anyone have a solution?

iPad

Posted on May 24, 2015 6:45 AM

Reply
1 reply

May 26, 2015 7:19 AM in response to RetiredRF

Hey RetiredRF,


I understand that you are having some difficulties with your iPad when attempting to restore the device. I have an article for you that can help give you some troubleshooting steps that will help you address this issue:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT201263


You may also find these steps helpful for addressing this issue:


Resolve iOS update and restore errors in iTunes - Apple Support

https://support.apple.com/en-us/HT201210


Thanks for being a part of the Apple Support Communities!


Regards,


Braden

Cannot update or restore iPad

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