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I cannot log into iTunes store. A blank black screen appears

When i open up iTunes on my Mac and click on movies or music, a blank black screen appears. Is the service down?

Posted on May 24, 2015 8:15 AM

Reply
1 reply

May 26, 2015 7:57 AM in response to payanks00

Hey payanks00,


It seems like you are seeing some issues with your ability to connect to the iTunes Store through iTunes on your Mac. I have an article for you that will help you address this issue through troubleshooting steps:


Can't connect to the iTunes Store - Apple Support

https://support.apple.com/en-us/HT201400


You can also see the status of services - such as the iTunes Store - through this link which I have provided below:


Apple - Support - System Status

http://www.apple.com/support/systemstatus/


Thanks for coming to the Apple Support Communities!


Regards,


Braden

I cannot log into iTunes store. A blank black screen appears

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