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Safari is too slow even slowing down my laptop (pro with retina)! Any solution please

couple of days now, Safari is too slow. Even I can't scroll down. It's hanged all the time. Slowing down my laptop

Posted on May 24, 2015 8:32 AM

Reply
4 replies

May 26, 2015 5:41 PM in response to dominic23

EtreCheck version: 2.2 (132)

Report generated 5/27/15, 1:37 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)

MacBook Pro - model: MacBookPro11,1

1 2.8 GHz Intel Core i7 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 104 - SN = D863456T4E8FT5Y16


Video Information: ℹ️

Intel Iris

Color LCD 2560 x 1600


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 12:14:4


Disk Information: ℹ️

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.05 GB (419.92 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.42 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Genieo, InstallMacAdware! [Click to remove]

More adware filesAdware! [Click to remove]


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.divx.dms.agent.plist [Click for support]

[loaded] com.divx.update.agent.plist [Click for support]

[running] com.epson.Epusp.plist [Click for support]

[running] com.epson.epw.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.genieo.completer.download.plist Adware! [Click to remove]

[loaded] com.genieo.completer.ltvbit.plist Adware! [Click to remove]

[running] com.genieo.completer.update.plist Adware! [Click to remove]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.nchsoftware.switch.schedule.LikeSurvey.plist [Click for support]

[loaded] com.nchsoftware.wavepad.schedule.LikeSurvey.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Adobe Bridge CS6 UNKNOWN Hidden (missing value)

TuneupMyMac UNKNOWN (missing value)

BitTorrent Application (/Applications/BitTorrent.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

uTorrent UNKNOWN (missing value)

EPSON Scan Settings UNKNOWN (missing value)

KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OVSHelper: Version: 1.1 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


Safari Extensions: ℹ️

Searchme Adware! [Click to remove]

Awesome Screenshot

extension


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

13% mdworker(7)

3% WindowServer

2% fontd

2% SubmitDiagInfo

1% ocspd


Top Processes by Memory: ℹ️

581 MB kernel_task

434 MB softwareupdated

352 MB Safari

254 MB com.apple.WebKit.WebContent(2)

147 MB mdworker(8)


Virtual Memory Information: ℹ️

1.94 GB Free RAM

6.06 GB Used RAM

8 MB Swap Used


Diagnostics Information: ℹ️

May 26, 2015, 01:23:12 PM Self test - passed

May 26, 2015, 11:30:30 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-113030_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 11:15:45 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-111545_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 02:28:56 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-022856_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 02:16:07 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-021607_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 02:12:31 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-021231_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 02:09:09 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-020909_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 01:56:51 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-015651_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 01:49:42 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-014942_[ redacted].cpu_resource.diag [Click for details]

May 26, 2015, 12:52:30 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-26-005230_[ redacted].cpu_resource.diag [Click for details]

May 24, 2015, 04:09:20 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-24-160920_[ redacted].cpu_resource.diag [Click for details]

May 27, 2015 7:23 AM in response to Islam1983

Genieo, InstallMacAdware! [Click to remove]

More adware filesAdware! [Click to remove]


You have adware installed. Run the report again and click on the [Click to remove] link or try the below.


Manual method


Malware – Adware removal – Apple Support


Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.

Malware Guide – AdwareMedic – 10.7 and higher

Safari is too slow even slowing down my laptop (pro with retina)! Any solution please

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