Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I get a refund on two applications my 5 year old son downloaded totally £138?

Can I get a refund on two applications my 5 year old son downloaded totally £138?

Posted on May 24, 2015 9:27 AM

Reply
2 replies

May 24, 2015 9:36 AM in response to Jkd2017

Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If they were downloaded on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to require your password to be entered for every download, and/or to hide the App Store ('installing apps') and iTunes store apps

Can I get a refund on two applications my 5 year old son downloaded totally £138?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.