Family member has passed away help with apple account
hi, Does anyone have a link for instructions on what to do when a family member dies and we would like to access their account and close it?
thanks
iPhone 5c, stolen phone and ipad
hi, Does anyone have a link for instructions on what to do when a family member dies and we would like to access their account and close it?
thanks
iPhone 5c, stolen phone and ipad
You need to contact Apple and explain the situation. They will ask for documentation - I would have thought a death certificate and/or the probate notice. I should start with their contact for security issues - if they can't help you they can hopefully point you in the right direction.
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
Family member has passed away help with apple account