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how do i fix error 2 on windows 7 and apple mobile device support error

how do i fix error 2

iPhone 5s, iOS 8.1

Posted on May 24, 2015 11:24 AM

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Posted on May 24, 2015 11:26 AM

See this support document for instructions on dealing with update and restore errors. Get help with iOS update and restore errors - Apple Support

2 replies

May 24, 2015 2:15 PM in response to huzzi7827

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.


The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a particular component won't install normally.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

how do i fix error 2 on windows 7 and apple mobile device support error

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