iphone jumps all over the screen

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Level 1

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iphone jumps all over the screen

This doesn't happen all the time, but often when i type on my iphone it hits a bunch of different letters. Or when i am trying to log in and type the number 1, it will type the number 7 three different times, as an example. Or if I am trying to open an app, it will open another one and then press a bunch of buttons. It's like the screen has a mind of its own. Any ideas why this might be?

iPhone 5, iOS 8.3

Posted on May 24, 2015 12:02 PM

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Answer 1

ZikzakCorp

Level 4

1,089 points

May 24, 2015 12:50 PM in response to laserjames

Make sure your hands are clean and dry, then try these steps:

If you have a case or screen protector on your device, try removing it.
Clean the screen with a soft, slightly damp, lint-free cloth.
Unplug your device.
Restart your device. If you can't restart, reset your device.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

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