Getting Kernel Panic with Spotify
What happens is my computer will randomly freeze and restart as long as I have the Spotify application open on OSX. I've tried searching through the threads regarding this, I've tried
- Cleaning the Libraries based on the old Mavericks trick. Didn't work.
- Resetting PRAM, NVRAM. Didn't work.
- Uninstalling, reinstalling Spotify. Didn't work.
Any advice? This only happens with Spotify. I haven't experienced this issue with any other apps. I just bought this machine 3 days ago. Should I return and exchange it for a new one? Or is this solvable?
Here's the report log:
Sun May 24 03:36:24 2015
*** Panic Report ***
panic(cpu 5 caller 0xffffff8001217cc2): Kernel trap at 0xffffff80011123c6, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f835d070000, CR3: 0x00000003d4b670af, CR4: 0x00000000001627e0
RAX: 0xf3aef32bbc7f811e, RBX: 0xffffff802516fe00, RCX: 0xffffff81fe093eb8, RDX: 0x7fffffffffffffff
RSP: 0xffffff81fe093e60, RBP: 0xffffff81fe093f20, RSI: 0x0000000000000001, RDI: 0xffffff80217a7e60
R8: 0xffffff81fe093ed4, R9: 0x0000000000000008, R10: 0x0000002c69b2fd65, R11: 0x0000002c691a920a
R12: 0x0000000000000000, R13: 0xffffff802581b860, R14: 0x0000000007000806, R15: 0x000000000000001c
RFL: 0x0000000000010286, RIP: 0xffffff80011123c6, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007f835d070000, Error code: 0x0000000000000000, Fault CPU: 0x5
Backtrace (CPU 5), Frame : Return Address
0xffffff81e033de10 : 0xffffff800112bda1
0xffffff81e033de90 : 0xffffff8001217cc2
0xffffff81e033e050 : 0xffffff8001234b73
0xffffff81e033e070 : 0xffffff80011123c6
0xffffff81fe093f20 : 0xffffff8001124c8f
0xffffff81fe093f90 : 0xffffff8001118893
0xffffff81fe093fb0 : 0xffffff80012125b7
BSD process name corresponding to current thread: Spotify Helper
Mac OS version:
14D2134
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 20:23:44 PDT 2015; root:xnu-2782.20.48~8/RELEASE_X86_64
Kernel UUID: 6FDE6032-42E2-3BB4-A5E6-5A2795B6C5D1
Kernel slide: 0x0000000000e00000
Kernel text base: 0xffffff8001000000
__HIB text base: 0xffffff8000f00000
System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)
System uptime in nanoseconds: 190742004986
last loaded kext at 88588540448: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f81c4a000, size 393216)
last unloaded kext at 105746545701: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f83674000, size 8192)
loaded kexts:
com.intel.kext.intelhaxm 1.1.1
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 67
com.apple.driver.AppleUSBTopCaseDriver 67
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleHDA 272.18
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleCameraInterface 5.33.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.AppleMultitouchDriver 263.10
com.apple.iokit.IOUSBHIDDriverPM 710.4.7
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,4, BootROM MBP114.0172.B00, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f23
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
MacBook Pro (Retina, 15-inch, Mid 2014), null
