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black screen on startup

I get no screen at all after pushing the power button. The Apple on the back of the 13" mac Book Pro is lit up. The power chord shows a full charge. I tried to do a Diagnositc startup by holding D at startup but nothing changes. Help!

Brian


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Posted on May 24, 2015 1:20 PM

Reply
1 reply

May 26, 2015 11:31 AM in response to f15popeye

Howdy f15popeye,


It sounds as if you are getting no video on your MacBook Pro's internal display. Let's see if we can get you up and running.


I would suggest that you troubleshoot using the steps in this article -


Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support


Thanks for using Apple Support Communities.


Best,


Brett L

black screen on startup

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