Unable to launch safari by "clicking" or "graphically"

Question

Earlier today I began experiencing a strange issue with Safari on my Mac (Running Yosemite) whereby clicking on the Safari Icon on my doc or in my Applications folder will not launch safari.  Its as if nothing happens.  I am able to successfully open safari by running  /Applications/Safari.app/Contents/MacOS/Safari in the terminal.  I&#x27;m really not sure where to go from here.  Any help/suggestions would be appreciated.

Linc Davis · Answer

Please read this whole message before doing anything.This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.Test while in safe mode. Same problem?After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

jcsmithwv · Answer

HHello Linc,Thanks for for the quick reply. While booted to safe mode thr issue was still present. I tested multiple user accounts and even went so far as to create a new user account to test under but I am unable to launch safari by clicking on any of them.

jcsmithwv · Answer

This is not to say they were not occurring earlier, but I did not notice them if they were.  In the console I know see messages like:5/24/15 6:58:24.335 PM Dock[247]: LSOpenFromURLSpec(file:///Applications/Safari.app/) failed with -106995/24/15 6:58:41.664 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.5/24/15 6:58:43.272 PM QuickLookSatellite[432]: Failed to obtain sandbox extension for path&#x3D;/Users/jcsmith/Library/Caches/com.apple.quicklook.satellite. Errno:15/24/15 6:58:43.568 PM QuickLookSatellite[432]: Failed to obtain sandbox extension for path&#x3D;/Users/jcsmith/Library/Caches/com.apple.quicklook.satellite. Errno:15/24/15 6:58:44.592 PM com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.DB4FA531-D4E8-42DC-A91E-950B3BB4E97A[432]) Service exited due to signal: Killed: 95/24/15 6:58:47.258 PM sandboxd[313]: ([432]) QuickLookSatelli(432) deny file-issue-extension /Users/jcsmith/Library/Caches/com.apple.quicklook.satellite5/24/15 6:58:47.439 PM sandboxd[313]: ([432]) QuickLookSatelli(432) deny mach-lookup com.apple.nsurlstorage-cache5/24/15 6:58:47.486 PM sandboxd[313]: ([432]) QuickLookSatelli(432) deny file-issue-extension /Users/jcsmith/Library/Caches/com.apple.quicklook.satellite5/24/15 6:58:47.639 PM sandboxd[313]: ([432]) QuickLookSatelli(432) deny mach-lookup com.apple.nsurlstorage-cacheThe lines about the QuickLookSatelli(432) deny - all have the ability to view a full report.  I am including the full report from the first of those messages below:QuickLookSatelli(432) deny file-issue-extension /Users/jcsmith/Library/Caches/com.apple.quicklook.satelliteProcess:         QuickLookSatelli [432]Path:            /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit eLoad Address:    0x10c0fb000Identifier:      com.apple.quicklook.satelliteVersion:         521.1 (5.0)Build Info:      1-QuickLook_executables~675042000000000Code Type:       x86_64 (Native)Parent Process:  launchd [1]Date/Time:       2015-05-24 18:58:43.513 -0400OS Version:      Mac OS X 10.10.3 (14D136)Report Version:  8Thread 0:0   libsystem_kernel.dylib         0x000000011191ee92 __mac_syscall + 101   CFNetwork                     0x00000001111e6b66 GetSandboxFileExtensionForPath(char const*) + 382   CFNetwork                     0x00000001111e6756 __CFURLCache::createNSURLStorageClient(__CFString const*, long, __CFURLCache*) + 1903   CFNetwork                     0x00000001111e7484 __CFURLCache::SetDiskCapacity(long) + 1724   CFNetwork                     0x00000001111e5638 -[NSURLCache initWithMemoryCapacity:diskCapacity:diskPath:] + 2685   CFNetwork                     0x00000001111e5440 +[NSURLCache sharedURLCache] + 1066   WebKitLegacy                   0x000000011cd2a2ca cfURLCache + 317   WebKitLegacy                   0x000000011cd2a299 WKCopyFoundationCacheDirectory + 98   WebKitLegacy                   0x000000011cd29d70 +[WebView(WebFileInternal) _setCacheModel:] + 489   CoreFoundation                 0x000000010cba045c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 1210  CoreFoundation                 0x000000010ca90634 _CFXNotificationPost + 314011  Foundation                     0x000000010c2179d1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 6612  WebKitLegacy                   0x000000011cd25f31 -[WebPreferences initWithIdentifier:] + 46513  Web                           0x00000001158dd98114  libobjc.A.dylib               0x000000010c79f1b5 _class_initialize + 64915  libobjc.A.dylib               0x000000010c7af777 lookUpImpOrForward + 32216  libobjc.A.dylib               0x000000010c7991ac objc_msgSend + 23617  Foundation                     0x000000010c25f531 -[NSBundle loadAndReturnError:] + 69318  QuickLookUI                   0x0000000117434196 -[QLDisplayBundleLoader loadDisplayBundle:] + 10219  QuickLookUI                   0x00000001174342fb -[QLDisplayBundleLoader displayBundleClassForDisplayBundleID:] + 8220  QuickLookUI                   0x000000011743452f _QLThumbnailRequestSetThumbnailWithDataRepresentation + 10021  QuickLook                     0x000000010c1807a2 QLThumbnailRequestSetThumbnailWithDataRepresentation + 44422  Office                         0x00000001159f9a23 GenerateThumbnailForURL + 56023  QuickLook                     0x000000010c17ef57 _QLThumbnailRequestCallGenerator + 56624  QuickLookSatellite             0x000000010c0fe1f825  QuickLookSatellite             0x000000010c0ff66226  QuickLookSatellite             0x000000010c0fdf4927  QuickLook                     0x000000010c17cb4e ___QLGeneratorDispatchBlock_block_invoke_2 + 1628  QuickLook                     0x000000010c1b6721 QLTryCatchAndCrash(void () block_pointer) + 1729  libdispatch.dylib             0x00000001116f1323 _dispatch_call_block_and_release + 1230  libdispatch.dylib             0x00000001116ecc13 _dispatch_client_callout + 831  libdispatch.dylib             0x00000001116f8cbf _dispatch_main_queue_callback_4CF + 86132  CoreFoundation                 0x000000010cb373f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 933  CoreFoundation                 0x000000010caf268f __CFRunLoopRun + 215934  CoreFoundation                 0x000000010caf1bd8 CFRunLoopRunSpecific + 29635  CoreFoundation                 0x000000010cba9671 CFRunLoopRun + 9736  XPCService                     0x000000010c1565c0 xpc_service_main + 41337  libdyld.dylib                 0x00000001117425c9 start + 1Binary Images:       0x10c0fb000 -        0x10c101fff  com.apple.quicklook.satellite (5.0 - 521.1) &lt;0902845e-9165-3112-a76a-2061cadf5376&gt; /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e       0x10c155000 -        0x10c15bff7  com.apple.XPCService (2.0 - 1) &lt;aa4a5393-1f5d-3465-a417-0414b95dc052&gt; /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService       0x10c16e000 -        0x10c1cbfff  com.apple.QuickLookFramework (5.0 - 675.42) &lt;a9b7668d-60ef-35b2-9acb-0e68de335b15&gt; /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook       0x10c210000 -        0x10c541fff  com.apple.Foundation (6.9 - 1153.20) &lt;f0ff3a5d-c5b7-34a1-9319-de1ef928e58e&gt; /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation       0x10c798000 -        0x10c99246f  libobjc.A.dylib (647) &lt;759e155d-bc42-3d4e-869b-6f57d477177c&gt; /usr/lib/libobjc.A.dylib       0x10ca80000 -        0x10ce18ff7  com.apple.CoreFoundation (6.9 - 1153.18) &lt;5c0892b8-9691-341f-9279-ca3a74d59aa0&gt; /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation       0x1111e4000 -        0x1113f1ff3  com.apple.CFNetwork (720.3.13 - 720.3.13) &lt;69e15385-5784-3912-88f6-03b16f1c1a5c&gt; /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork       0x1116eb000 -        0x111715ff7  libdispatch.dylib (442.1.4) &lt;502cf32b-669b-3709-8862-08188225e4f0&gt; /usr/lib/system/libdispatch.dylib       0x11173f000 -        0x111742ff7  libdyld.dylib (353.2.1) &lt;9eacca38-291d-38cc-811f-7e9d1451e2d3&gt; /usr/lib/system/libdyld.dylib       0x111909000 -        0x111926fff  libsystem_kernel.dylib (2782.20.48) &lt;eafd7bd0-0c30-3e7d-9528-f9916ba0167c&gt; /usr/lib/system/libsystem_kernel.dylib       0x1158d7000 -        0x1158f2fff  com.apple.qldisplay.Web (5.0 - 675.42) &lt;f18d7293-e624-3817-bebc-f9a8857025c6&gt; /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/PlugIns/Web.qldisplay/Contents/MacOS/Web       0x1159f8000 -        0x1159fafff  com.apple.qlgenerator.office (4.0 - 32) &lt;caaf3c34-15d2-3254-98e2-75ed6c230885&gt; /System/Library/QuickLook/Office.qlgenerator/Contents/MacOS/Office       0x1173e6000 -        0x1174d0ff7  com.apple.QuickLookUIFramework (5.0 - 675.42) &lt;86ee3d40-4554-3813-8c8b-b583a5f6f7e3&gt; /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI       0x11cd23000 -        0x11ce6affb  com.apple.WebKitLegacy (10600 - 10600.5.17) &lt;b44aa3ed-cf33-3f14-9a57-06a10c653ef5&gt; /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacyThanks.

Linc Davis · Answer

If you don&#x27;t already have a current backup, back up all data, then reinstall the OS.* You don&#x27;t need to erase the startup volume, and you won&#x27;t need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.There are ways to back up a computer that isn&#x27;t fully functional. Ask if you need guidance.If you installed the Java runtime distributed by Apple and still need it, you&#x27;ll have to reinstall it. The same goes for Xcode. All other data will be preserved.*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

rdsoares · Answer

I reinstall OS and successfully.