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my phone is not turning on

my phone is not turning, it goes to the start screen then back to a black screen, i have tried updating on my computer but it is doing the same thing, please help.

Posted on May 24, 2015 10:59 PM

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3 replies

May 24, 2015 11:03 PM in response to elliefrommelbourne

Have you tried any troubleshooting?


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).


Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory


Or, take it in for service.

my phone is not turning on

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