Can apple replace my screen, if accidental damage has occurred?
NOTE; Screen is completely smashed and phone is under a tow year warranty
iPhone 6, iOS 8.3
NOTE; Screen is completely smashed and phone is under a tow year warranty
iPhone 6, iOS 8.3
They will repair it under an existing AppleCare warranty, but not if you have the standard one-year warranty.
It says my product is 'covered for eligible hardware repairs and service under Apple's Limited Warranty.'
"Limited" being the operative word here: accidental damage is not covered under the warranty.
They will repair it, but you will have to pay the out of warranty fee for the repair.
'covered for eligible hardware repairs and service under Apple's Limited Warranty.'
A limited warranty would cover a screen replacement if a manufacturing defect were in play, but damage to the screen is not a manufacturing defect.
Can apple replace my screen, if accidental damage has occurred?