iPad 2 Wi-Fi error 14

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maykel_ Author

Level 1

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iPad 2 Wi-Fi error 14

my iPad 2 Wi-Fi type A1395,

yesterday i update my iPad from iOS 7.1.2 to iOS 8.3,

but the ipad update fail, the error code is 14 and stuck 50% in updating status on the top itunes bar.

I was browsing to a lot of references, but the result is the same.

if try to restore OTA via itunes and always stuck at 99 % when ipsw file downloads running.

the ipsw likely error, i was check with object fix tools and thats right, they have an error.

but another ipsw i checked dont have warning at all.

I have tried anything ways.

this is a bug of apple or hardware damage?

this make me so frustrating 😟

maybe anyone who have experienced with the same problem?

is there any solution from apple?

help me..

thanks a lot

iPad 2

Posted on May 24, 2015 9:02 PM

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Answer 1

ChrisJ4203

Level 10

230,371 points

May 24, 2015 9:07 PM in response to maykel_

If you check this support document regarding update and restore errors Get help with iOS update and restore errors - Apple Support The 14 error could be a USB error, or is generally a hardware error.

You will not get a solution from Apple here, this is a user to user support forum. You will need to attempt to troubleshoot the device yourself, or make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider.

You mention multiple ipsw files. If you have attempted to download a non-standard ipsw file, then you may have corrupted the device and you will not be able to restore it, especially if you attempted to jailbreak the device.

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Answer 2

maykel_ Author

Level 1

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May 24, 2015 9:20 PM in response to ChrisJ4203

the ipsw I downloaded from the usual place I took ipsw .

and so far no problems.

the ipsw direct link its real from the apple

so not a custom ipsw or something not ilegal.

the device its not a jailbreak device too.

about the usb, i havent tried from another macbook/pc just same,

even i changed the data cable too

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Answer 3

ChrisJ4203

Level 10

230,371 points

May 24, 2015 9:20 PM in response to maykel_

You update the device by connecting to iTunes and update. It does not require you to download an ipsw. Either way, if you are receiving the error you describe, I've provided you with the only two fixes there are. You will need to follow through on those.

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Answer 4

maykel_ Author

Level 1

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May 24, 2015 10:00 PM in response to ChrisJ4203

if you connect iTunes and make update or restore OTA,

the firmware(ipsw) will be download first sir.

if you using offline the ipsw must be manual download first

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Answer 5

imobl

Level 7

20,322 points

May 25, 2015 4:26 AM in response to maykel_

From where are you downloading this ipsw? From what web-site?

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Answer 6

ChrisJ4203

Level 10

230,371 points

May 25, 2015 7:41 AM in response to maykel_

maykel_ wrote:

if you connect iTunes and make update or restore OTA,

the firmware(ipsw) will be download first sir.

if you using offline the ipsw must be manual download first

I understand this. That is my point. The download is done automatically, why are you trying to download it from somewhere? If you attempt to update offline, it won't work, since you cannot contact the Apple server to verify the update. You cannot update offline. Either way, this portion of the discussion is generally irrelevant, since your problem is not with the ipsw, it is more than likely hardware.

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Answer 7

maykel_ Author

Level 1

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May 26, 2015 7:16 AM in response to imobl

i using ipswdownloader.com and ipsw.me

the link they provide has always I use

and the direct link to the website apple

and during this time there was never a problem

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Answer 8

maykel_ Author

Level 1

0 points

May 26, 2015 7:20 AM in response to ChrisJ4203

I have already explained above , when I update OTA ( via iTunes ) did not work when the status bar shows the downloading file in iTunes , the process stops at 99 %

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Answer 9

imobl

Level 7

20,322 points

May 26, 2015 7:37 AM in response to maykel_

Update either using iTunes or over the air using the iPhone. Those sites

are not authorized sources for iPhone software and you may be getting

corrupted files which are causing your problem.

As ChrisJ4203 stated above, your problem is most likely hardware.

Get help with iOS update and restore errors - Apple Support

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