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User profile for user: WeNeedVices000
WeNeedVices000 Author
User level: Level 1
0 points

Notes App Failing

Hi,


I have an IPhone 4. Has worked fine for the last few years - but today my notes app has stopped working.
The notes app is the original that came on the phone. There is no option to update or uninstall and reinstall it.


I click on it to open and it pops up blank then closes again. Tried turning my phone off and on & hooking up to iTunes with no luck.


Suggestions?

iPhone 4

Posted on May 25, 2015 5:09 AM

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User profile for user: D.Cohen
D.Cohen
User level: Level 6
8,588 points

Posted on May 25, 2015 5:13 AM

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

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User profile for user: D.Cohen
D.Cohen
User level: Level 6
8,588 points

May 25, 2015 5:13 AM in response to WeNeedVices000

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

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Notes App Failing

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