I Did An In App Purchase Then Closed My Bank Account I Thought The Payment Had Gone Through But It Didnt. I Bought An Itunes Card Thinking It Would Clear Off My Balance But It Did Not. What Should I Do?

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I Did An In App Purchase Then Closed My Bank Account I Thought The Payment Had Gone Through But It Didnt. I Bought An Itunes Card Thinking It Would Clear Off My Balance But It Did Not. What Should I Do?

iPhone 6, iOS 8.3

Posted on May 25, 2015 12:13 AM

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Answer 1

seventy one

Level 7

27,424 points

May 25, 2015 12:22 AM in response to Illuminati1176

Go to iTunes support > Accounts and billing. Then follow instructions from there. You will either have to edit the payment details to show your new bank (if you have one) or open a new account. But they may also help with the iTunes card.

https://www.apple.com/emea/support/itunes/contact.html

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