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forgotten recovery email

hi ive forgotten my secret question answers and want to reset them, but i cant remember my recovery email. what do i do to sort it all out.

Posted on May 25, 2015 2:39 AM

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Posted on May 25, 2015 4:22 AM

You won't be able to view and/or change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

1 reply
Question marked as Best reply

May 25, 2015 4:22 AM in response to jadems4

You won't be able to view and/or change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

forgotten recovery email

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