iTunes unable to Sync with iPhone (despite following all the directions)

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Level 1

126 points

iTunes unable to Sync with iPhone (despite following all the directions)

iPhone 4s is unable to sync!

Tried Manual Manage Music & Videos, and iTunes keeps trying to duplicate certain songs that were purchased from the Apple Store. Not all songs! I understand that iTunes Sync will fail when it detects duplicate songs - thus iTunes is forcing the error on me.

Tried Auto Sync (Playlists because not enough memory for all content). Same issue. I even deleted all the songs getting duplicated front he playlists. As I delete more songs that get duplicated by iTunes, other ones get added!

Any suggestions?

Thank you.

iPhone 4S, iOS 7.0.6

Posted on May 25, 2015 4:46 AM

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Answer 1

Lexiepex

Level 6

14,102 points

May 25, 2015 5:41 AM in response to Howard

There are 3 ways to sync with iTunes/Mac:

by usb cable, by wifi, with icloud.

I have the impression that you are doing icloud and one of the other methods at the same time.

On the iPhone 4S:

Settings->Music->"show all Music"

turn this OFF

(this means that on the iPhone only songs that are physically on your iPhone are shown).

Now try again to sync with iTunes/Mac.

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