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Q: apple tv replaying channel content with sound, black screen, then freezing

I have an Apple TV 2nd. generation. When I bring up the CBS NEWS channel, and after watching 1 to 3 videos, the screen goes black and it replays the last video  with sound only. After this completes, the system freezes.  Problem only started recently (maybe a month ago) and happens consistently. Restarting the Apple TV does not fix it, although it will allow me to view another 1-3 videos. Restoring the Apple TV to factory setting did not fix it either. 

 

Anyone else have this problem and/or suggest a fix? I cannot find anything on the internet speaking to this issue and I do suspect the CBS channel. The only other channels I view are ESPN, PBS and Movie trailers, and have not seen the same problem yet. Thank you for any thoughts.

Apple TV, 2nd. generation

Posted on May 25, 2015 4:22 AM

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Q: apple tv replaying channel content with sound, black screen, then freezing

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