Iphone wont reset and im locked out?
Okay so my friend is locked out of her iPhone and it wont hard reset and she cant do anything on iTunes because she is locked out. We don't know what ios it is as she didn't update recently so its either a late 7 or 8. When she tried with the hard recent it kept failing. its an iPhone 4.
Will she have to pay to get it sorted or is there any other way at all?
i also have no clue if this is in the right place so sorry if it isnt