No Play Button on Podcast Episodes in iTunes Online Store

Question

InChristNow Author

Level 1

2 points

No Play Button on Podcast Episodes in iTunes Online Store

I'm new to iTunes, so this might be a stupid question. forgive me.

I have a Podcast Show here:

https://itunes.apple.com/us/podcast/in-christ-now-podcasts/id995482229

On this page it says: To listen to an audio podcast, mouse over the title and click Play

However, when I rollover any of the podcast episodes there is no play button to click play?

I have tried every browser there is viewing this page, but still no play button.

All I see to the right of the Podcast episodes is "View In iTunes"

So is there no way to actually play the episodes online from the iTunes store?

And this statement about mousing over the title is not true?

Thank you,

Kevin

Windows 7

Posted on May 25, 2015 9:18 AM

Reply

Answer 1

King_Penguin

Level 10

334,144 points

May 25, 2015 2:34 PM in response to InChristNow

When I hover my mouse pointer over the first episode tthis is what I get in Safari and Firefox on a Mac :

Clicking on the play button starts it playing.

Your browsers are up-to-date, and are you able to play audio on other websites ?

Reply

Answer 2

InChristNow Author

Level 1

2 points

May 25, 2015 6:05 PM in response to King_Penguin

Thanks for your response....

I never see the play button and I have 3 computers Windows XP, Windows 7, Windows 8

So I have tried this on all 3 computers and all these browsers:

FireFox (up-to-date), Chrome (up-to-date), IE8, IE10, IE11 ...

I don't have Safari..it is not significant enough only about 3% users...

Thanks for the help...I'm glad it works for somebody, so it looks like it is a Windows issue...LOL

Reply

Answer 3

InChristNow Author

Level 1

2 points

May 25, 2015 6:07 PM in response to InChristNow

Does anyone here use Windows and could you please check and see if you are experiencing what I am on Windows?

Reply

Answer 4

King_Penguin

Level 10

334,144 points

May 26, 2015 12:28 AM in response to InChristNow

Are you able to play audio on other websites, and you have QuickTime installed : http://www.apple.com/quicktime/download/ ?

Reply

Answer 5

InChristNow Author

Level 1

2 points

May 26, 2015 6:02 AM in response to InChristNow

Hello King_Penguin,

Yes, I can play audio on every website, the problem isn't playing the audio, it is that the "play" button doesn't show up on the page, when you "mouse over" the episode....

On this page it says: To listen to an audio podcast, mouse over the title and click Play

However, when I "mouse over" any of the podcast episodes there is no play button to click play?

I don't have QT installed, unless it secretly installed with iTunes...

I have 3 audio/video players now why would I want another one??

Thanks again for the help :-)

Reply

Answer 6

King_Penguin

Level 10

334,144 points

May 26, 2015 8:00 AM in response to InChristNow

If I disable the QuickTime add-on in Firefox the play button no longer shows

Reply

Answer 7

InChristNow Author

Level 1

2 points

May 26, 2015 8:15 AM in response to King_Penguin

That is really interesting...and you are on a MAC...

Man, I hate to install another bloated software audio/video player just to make it work...it's ridiculous.

Maybe I'll just leave it as it is and hope that most people have QT on their computers. with the necessary plugins LOL

Thanks for the help.

Reply

Answer 8

Dino1956

Level 1

51 points

Nov 27, 2016 2:11 PM in response to InChristNow

I have the same issue on a Mac with Sierra both with Safari & Chrome. A year or so ago the play button use to appear if I waited a minute or so. Now I never get a Play Button, just a number"1" where the play button should be.

Reply

Answer 9

Dino1956

Level 1

51 points

Nov 27, 2016 2:59 PM in response to King_Penguin

Just downloaded Firefox. Still no Play Button. And I saw no Quick Time Add On in Settings.

Reply