Missing purchased movies
The short of it: I am missing 22 movies (that I have purchased) from iTunes on my PC (Windows 8.1 pro 64 bit).
I only have one Apple ID.
I have a subscription to iTunes Match.
I have verified that I have no hidden purchases.
I am having no problems watching my movies from the cloud while on my iPad Air or iPhone 5 (both on iOS 8.3.
As of today, I have the most up to date version of iTunes (64 bit).
A month ago, I reinstalled windows and did not bother backing up my iTunes library because of my Match subscription. I had no problem downloading my music.
Prior to today, I swear that I saw my movies in my library... but now they are gone!
Enter panic mode.
| Processor | Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz |
| Manufacturer | Intel |
| Speed | 3.1 GHz |
| Number of Cores | 4 |
| Video Card | NVIDIA GeForce GTX 650 Ti |
| Manufacturer | NVIDIA |
| Chipset | GeForce GTX 650 Ti |
| Dedicated Memory | 2.0 GB |
| Total Memory | 3.9 GB |
| Memory | 8.1 GB |
| Operating System | Microsoft Windows 8 Professional Edition (build 9200), 64-bit |
| Service Pack | 0 |
| Size | 64 Bit |
| Edition | Professional |
| Display Maximum Resolution | 1920 x 1080 |
| DVD | HL-DT-ST BD-RE WH16NS40 |
| CD | HL-DT-ST BD-RE WH16NS40 |
| Drive 1 | |
| Size | 930.7 GB |
| Free | 794.4 GB |
| Drive 2 | |
| Size | 298.0 GB |
| Free | 89.2 GB |
Itunes for PC-OTHER, Windows 8