My phone was doing great today am. Suddenly all my contacts dissapeared and new ones showed which I has no idea who they were. What can I do? Has it happen to anyone? iCloud is not letting me sign in to the phone. message verification failed

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Level 1

4 points

My phone was doing great today am. Suddenly all my contacts dissapeared and new ones showed which I has no idea who they were. What can I do? Has it happen to anyone? iCloud is not letting me sign in to the phone. message verification failed

iPhone 5s, iOS 8.3

Posted on May 25, 2015 10:55 AM

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Answer 1

ChrisJ4203

Level 10

230,347 points

May 25, 2015 11:00 AM in response to GBCMEO

It sounds as if someone has hacked your iCloud account. That would explain why you cannot sign in, and why your contacts have been deleted. You need to contact Apple Security about your iCloud account. Contact Apple for help with Apple ID account security - Apple Support

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