My IPad lost everything. just the Apple is showing

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Level 1

8 points

My IPad lost everything. just the Apple is showing

My old IPad is just showing the Apple and I cannot shut it down or open it. At the top, left end corner, it shows all kind of codes. Looks like it is dead. What should I do?

iPad, iOS 8.3, null

Posted on May 25, 2015 1:25 PM

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Answer 1

Demo

Level 10

166,494 points

May 25, 2015 1:31 PM in response to Diane Desch

Start with a forced restart.

How to force restart

You should force restart your iPhone, iPad, or iPod touch as a last resort, and only if it's not responding. To force restart your device, press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.

If that fails, try this.

If you can't update or restore your iPhone, iPad, or iPod touch

If that fails, take your iPad to an Apple Store for evaluation.

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Answer 2

Kappy

Level 10

361,741 points

May 25, 2015 1:31 PM in response to Diane Desch

Connect a charger to it and try to charge the battery. If you succeed, then connect it to your computer and open iTunes. Do this:

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:

Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

other end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.

* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.

3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes to ensure that the battery has some

charge, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.

If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

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