Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes said to contact Apple support to complete transaction

Itunes said to contact Apple support to complete the transaction, but Apple is not getting back to me.

What can I do

iPad 2

Posted on May 25, 2015 7:08 PM

Reply
7 replies

May 25, 2015 11:27 PM in response to Sshebg

If it's been more than 48 hours since you contacted them (and you've checked the spam folder as well as the inbox on your email account) then try contacting them again :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

Dec 15, 2016 1:39 AM in response to Elliott59

You already know that you are only talking to fellow users on these forums (I've asked the hosts to remove your email address, it's not a good idea to post personal info on any public forum), and that this isn't iTunes Support, we can't potentially fix it for you. You need to do as the message tells you to do :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

iTunes said to contact Apple support to complete transaction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.