2015 Macbook 12" wont turn on

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2015 Macbook 12" wont turn on

Only 2 weeks old and updated to lates Osx.

It turned off when web browsing with several tabs open, then when I turned it on for the next time I the keyboard and track pad were frozen and I couldnt get past the log in screen...

A suggestion popped up after a few minutes to hold down the power button to force restart in safe mode.

The following times I would get to a screen suggesting to turn on the wireless mouse and keyboard (however is a macbook laptop)

ANd still my keyboard and trackpad werent working.

After several attempts the Macbook now wont turn on at all!

Any suggestions what I can do?

Thanks

MacBook

Posted on May 25, 2015 7:46 PM

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Answer 1

May 26, 2015 4:34 AM in response to fullalelebro

If you have tried booting into safe mode and nothing has happened and the trackpad is still not responding, unfortunatley it is a trip into the apple store or an authorised service centre which will be able to fix it in warranty. If you contact apple if it is only 2 weeks old they could class it as DOA and give you a brand new machine.

Many Thanks

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