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My iPod cannot be updated! Plz help!

I'm using a 30-GB iPod with Video, bought May 06 in Japan. It can't be updated for 1 month so far. I still can update songs into my iTunes properly, while songs in iTunes can't get into my iPod. I've tried to reset iTunes and iPods in my PCs for several times, but the problem can't be solved. Error message is "The iPod cannot be updated. The file or directory is corrupted and unreadable". Can anyone show me how to settle the problem? Thank you guys. Van Anh

iPod 30 GB with video Windows XP

Windows XP

Windows XP

Posted on Oct 25, 2006 12:42 AM

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3 replies

Oct 25, 2006 8:16 PM in response to Moesother

Oh, I don't think my iPod's being not updatable due to iTunes 7.0 on Windows XP. The error message "Your iPod cannot be updated. The file or directory is corrupted and unreadable" also appears with my at-home PC which runs original iTunes 6.1 (the Apple running disk went with my iPod). I've come to realize that Folder "Photos" in the iPod may be the reason? I deleted pictures in it once, and since then, I can't add new photos, together with new songs from my iTunes library into iPod. When I double-click the Photos folder, the message "The file or directory is corrupted and unreadable" also appears. How can I fix it? I've reset my iPod but failed to fix the problem. Don't anyone of you meet the same matter? Plz help! Thank you guys.

My iPod cannot be updated! Plz help!

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