Can't connect to App Store or open any apps

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Level 1

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Can't connect to App Store or open any apps

I tried accessing the apps in my phone, but it opened up the iTunes sign in window, even though I never signed out. So when I signed out of iTunes/App Store in settings, I couldn't sign back in. it keeps showing the 'can't connect to app store' message. I never changed my password, I'm not in the middle of updating anything, but my phone isn't the most up to date. My iOS version is 8.1.3. But I didn't have any problems before this. Could someone please explain to me what's going on? i read about others experiencing this problem sometime in March and it seems the problem is happening to me now. Is there anything I could do?

iPhone 5, iOS 8.1.3

Posted on May 25, 2015 11:01 PM

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Answer 1

D.Cohen

Level 6

8,588 points

May 25, 2015 11:19 PM in response to keysofivory

Take a look at this Apple Support article. Make sure you follow the suggested steps.

Can't connect to the iTunes Store - Apple Support

If this does not help, try resetting your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

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Answer 2

keysofivory Author

Level 1

0 points

May 26, 2015 1:06 AM in response to D.Cohen

I tried all of that and none of it worked. Now my iCloud cant be verified and it says my password is incorrect. Which is weird since I know for a fact that I didn't type my password wrongly.

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Answer 3

keysofivory Author

Level 1

0 points

May 26, 2015 4:37 PM in response to keysofivory

Okay. Never mind. Got it. The answer is patience, and lots of it.

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