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I have problems with my macbookpro as it keeps on rebooting because of kernel painic or some kind of panic that causes it to shut down and restart many times a day(about 2 times)

I just repaired my Macbookpro's hard drive connecting cable and now my computer has rebooted about 2 times a day.

My Macbookpro is a 13 inch mid 2012 model, not retina

Processor is 2.5GHz intel core i5

Graphics is Intel HD graphics 4000 1024MB

Memory is 8GB 1600MHz DDR3

The apps that have likely caused problem are Steam's Team Fortress 2 app hl2.osx, VirtualBox, Genymotion, Google Chrome

This rebooting happens when I was watching youtube, playing Team Fortress 2, using Genymotion and Virtualbox

The computer reboots after 5-10 minutes of usage, the screen freeze and turns black then reboots or I have to manually reboot it.

It is very annoying.. Can somebody help me please. I suspect it is due to kernel panic

Here is an error report of when my computer crashed when i was watching youtube.

Anonymous UUID: 8CB1B348-AD19-1690-9CCF-E8F058765739



Tue May 26 14:22:55 2015



*** Panic Report ***

panic(cpu 0 caller 0xffffff8022017cc2): Kernel trap at 0xffffff812c77ba70, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff812c77ba70, CR3: 0x000000000c1e405c, CR4: 0x00000000001626e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff8038a91ae0, RDX: 0x00000000ffffffff

RSP: 0xffffff812c77ba58, RBP: 0xffffff812c77bb48, RSI: 0x0000014009000100, RDI: 0xffffff8038a91ae0

R8: 0x0000000000000001, R9: 0xffffff8034247000, R10: 0x0000000000100000, R11: 0x0000000000000000

R12: 0x0000000000001000, R13: 0x0000000000000001, R14: 0xffffff812c77badc, R15: 0xffffff812c77bb48

RFL: 0x0000000000010286, RIP: 0xffffff812c77ba70, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffff812c77ba70, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault



Backtrace (CPU 0), Frame : Return Address

0xffffff812c77b700 : 0xffffff8021f2bda1

0xffffff812c77b780 : 0xffffff8022017cc2

0xffffff812c77b940 : 0xffffff8022034b73

0xffffff812c77b960 : 0xffffff812c77ba70

0xffffff812c77bb48 : 0x1000

No mapping exists for frame pointer

Backtrace terminated-invalid frame pointer 0x1000



BSD process name corresponding to current thread: ReportCrash



Mac OS version:

14D136



Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000021c00000

Kernel text base: 0xffffff8021e00000

__HIB text base: 0xffffff8021d00000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)



System uptime in nanoseconds: 13792355316775

last loaded kext at 7850463883590: com.viscosityvpn.Viscosity.tun 1.0 (addr 0xffffff7fa4918000, size 36864)

last unloaded kext at 401613763390: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa489f000, size 61440)

loaded kexts:

com.viscosityvpn.Viscosity.tun 1.0

com.viscosityvpn.Viscosity.tap 1.0

org.virtualbox.kext.VBoxNetAdp 4.3.16

org.virtualbox.kext.VBoxNetFlt 4.3.16

com.avast.AvastFileShield 2.1.0

org.virtualbox.kext.VBoxUSB 4.3.16

com.avast.PacketForwarder 2.0

org.virtualbox.kext.VBoxDrv 4.3.16

com.globaldelight.driver.Boom2Device 1.1

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.smbfs 3.0.1

com.apple.filesystems.ntfs 3.12

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleHV 1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

com.apple.kec.Libm 1

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f41

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: WDC WD10JUCT-63CYNY0, 1 TB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 25, 2015 11:44 PM

Reply
Question marked as Best reply

Posted on May 26, 2015 3:37 AM

These are the software candidates for the kernel panics:

User uploaded file

The primary one is viscosiry. Delete it and see if the panics stop.


Also delete Avast. It is not necessary and will do more harm than good. Go to the developers web site for uninstall instructions.


Ciao.

4 replies

I have problems with my macbookpro as it keeps on rebooting because of kernel painic or some kind of panic that causes it to shut down and restart many times a day(about 2 times)

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