IPhone 5c screen completely black but phone vibrates when plugged in?

Question

Level 1

8 points

IPhone 5c screen completely black but phone vibrates when plugged in?

Hi my iphone has truly been through the wars, i dropped it a while back and cracked the screen and the phone recently started just pressing buttons of its own accord or just completely not being responsive.

I just dropped it out of my pocket about 20 mins ago, i noticed that the screen was black but actually lit up, i tried the holding home and on/off buttons at the same time and then it made a noise like when you speak to siri and went completely black no light.

Now home and on/off does nothing, however i plugged it into my computer and itunes popped up asking me to download new iphone software and the phone was buzzing every 20 seconds

i dont know what any of this means.

iPhone 4, iOS 6.1.3

Posted on May 26, 2015 6:57 AM

Reply

Answer 1

ChrisJ4203

Level 10

230,311 points

May 26, 2015 6:58 AM in response to asdfghjklxx

It sounds to me as if the device is finally failing completely on you. These devices are not designed to withstand multiple drops and continue working while cracked. I suggest you try and back the device up while you can and replace it.

Reply

Answer 2

asdfghjklxx Author

Level 1

8 points

May 26, 2015 7:05 AM in response to ChrisJ4203

could i just get a new screen, on other forums where iv seen this problem, theyre basically saying that it vibrating every 5 seconds means the display has gone rather than the actual phone, like i said its making noises and my computer recognises the device

Reply

Answer 3

ChrisJ4203

Level 10

230,311 points

May 26, 2015 7:07 AM in response to asdfghjklxx

If it is continuing the vibrate, it is failing. The iPhone 4 screen is not replaceable by Apple, they replace the device. You asked for info, I've provided it. I would back up the device as soon as possible to ensure protecting your data. How you handle the phone from there is up to you.

Reply

Answer 4

asdfghjklxx Author

Level 1

8 points

May 26, 2015 7:13 AM in response to ChrisJ4203

its an iphone 5c

Reply

Answer 5

ChrisJ4203

Level 10

230,311 points

May 26, 2015 7:16 AM in response to asdfghjklxx

Then you might want to update your profile, that reports an iPhone 4. If it is a 5c, then if the local Apple Store provides screen replacements, you can see about service there. Make a Genius Bar appointment. However, Apple will determine if it is more than just screen damage. They will be the one to be able to tell you that. I just know what I have witnessed.

Reply