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macbook 2011 13" force quit won't respond

After using force quit to quit a number of applications and relaunching finder my computer will not respond even after turning off and back on. Screen is good but cannot get into system.

Posted on May 26, 2015 5:59 AM

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Posted on May 26, 2015 6:13 AM

Hi. Try restarting your Mac in Safe mode:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

3 replies
Question marked as Best reply

May 26, 2015 6:13 AM in response to Rosy12

Hi. Try restarting your Mac in Safe mode:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

macbook 2011 13" force quit won't respond

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