mullig
Level 1 (0 points)

Q: Extreme Slowness on iMac 2.7 GHz i5 8 GB

Everything from bootup to launching safari to opening menu bar tabs is exceptionally slow on this iMac and I can't think of any reason it should be. Does anything sick out in this EtreCheck?

 

Problem description:

Extreme Slowness

 

EtreCheck version: 2.2 (132)

Report generated 5/26/15, 10:09 AM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    iMac (27-inch, Mid 2011) (Technical Specifications)

    iMac - model: iMac12,2

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            Empty  

        BANK 1/DIMM1

            Empty  

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    AMD Radeon HD 6770M - VRAM: 512 MB

        iMac 2560 x 1440

 

System Software: ℹ️

    OS X 10.10.3 (14D131) - Time since boot: 0:4:23

 

Disk Information: ℹ️

    ST31000528AS disk0 : (1 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        iMac HD (disk0s2) / : 999.35 GB (188.81 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5690H 

 

USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple, Inc. Keyboard Hub

        Apple, Inc Apple Keyboard

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

    Apple Internal Memory Card Reader

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Configuration files: ℹ️

    /etc/hosts - Count: 1

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Problem System Launch Daemons: ℹ️

    [failed]    com.apple.smbd.plist [Click for details]

 

Launch Agents: ℹ️

    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.google.keystone.daemon.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.sonos.smbbump.plist [Click for support]

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Internet Plug-ins: ℹ️

    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

    Default Browser: Version: 600 - SDK 10.10

    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

 

User internet Plug-ins: ℹ️

    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

 

Safari Extensions: ℹ️

    1Password

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

         2%    WindowServer

         2%    fontd

         0%    taskgated

         0%    Creative Cloud

         0%    notifyd

 

Top Processes by Memory: ℹ️

    529 MB    kernel_task

    98 MB    spindump

    82 MB    Safari

    82 MB    Finder

    74 MB    ocspd

 

Virtual Memory Information: ℹ️

    3.97 GB    Free RAM

    4.02 GB    Used RAM

    0 B    Swap Used

 

Diagnostics Information: ℹ️

    May 26, 2015, 10:07:49 AM    /Library/Logs/DiagnosticReports/System Preferences_2015-05-26-100749_[redacted].hang

    May 26, 2015, 10:03:35 AM    Self test - passed

    May 26, 2015, 09:49:54 AM    /Library/Logs/DiagnosticReports/Adobe Flash Player Install Manager_2015-05-26-094954_[redacted].hang

iMac, OS X Yosemite (10.10.3), 2.7 GHz Intel Core i5 8 GB 1333 MH

Posted on May 26, 2015 10:14 AM

Close
mullig

Q: Extreme Slowness on iMac 2.7 GHz i5 8 GB

  • All replies
  • Helpful answers

  • by matt1g,

    matt1g matt1g May 26, 2015 10:37 AM in response to mullig
    Level 1 (50 points)
    May 26, 2015 10:37 AM in response to mullig

    Nothing sticks out on this report. There appears to be nothing eating up your cpu and RAM usage is fine. It is therefore probably down your HDD. The ideal solution would be for you to get your iMac fitted out with an ssd, either by servicing it yourself or by letting a "professional service company" do it for you as Yosemite in particular does not play very well with traditional spinning disk drives. As you Mac is already out of warranty, this is your best option. However, if you want to make do with what you've got, try clearing up some space on your hard disk and/or moving photo libraries and the like onto an external drive. You've used 80% of it, and hard disks by design slow down as their storage fills and freeing some memory would reduce this effect.

  • by Linc Davis,

    Linc Davis Linc Davis May 26, 2015 12:42 PM in response to mullig
    Level 10 (208,037 points)
    Applications
    May 26, 2015 12:42 PM in response to mullig

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by mullig,

    mullig mullig May 28, 2015 7:52 AM in response to Linc Davis
    Level 1 (0 points)
    May 28, 2015 7:52 AM in response to Linc Davis

    Linc Davis - Here is the output from a particularly slow point this morning

     

    5/28/15 7:46:16.011 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    5/28/15 7:46:37.185 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    5/28/15 7:46:39.202 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    5/28/15 7:46:47.910 AM nsurlsessiond[312]: Cannot resume task because task: (null) or taskInfo: (null) for Task <com.apple.cloudd>.<CKBackgroundSession:bundleID:com.apple.Photos:sourceApplica tionSecondaryIdentifier::containerIdentifier:com.apple.photos.cloud:containerEnv ironment:Production:uuid:016AC276-CF5D-48DF-A551-068CC63FBFE1>.<17> is nil

    5/28/15 7:46:59.650 AM garcon[561]: Invalidating watch set.

    5/28/15 7:46:59.757 AM garcon[561]: Watch set is now: {(

        file:///Users/brendenmulligan/Dropbox/

    )}.

    5/28/15 7:47:01.255 AM Dropbox[462]: ICARegisterForEventNotification-Has been deprecated since 10.5.  Calls to this function in the future may crash this application.  Please move to ImageCaptureCore

    5/28/15 7:47:08.761 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 1216 bytes/row.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 1216 bytes/row.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.

    5/28/15 7:47:08.772 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.

    5/28/15 7:47:08.803 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.

    5/28/15 7:47:08.803 AM com.apple.WebKit.WebContent[695]: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.

    5/28/15 7:47:17.535 AM Photos[483]: Clients blocking shutdown:

          RKBackgroundImageProcessingContext(0x7fe1ff0ee240), registration count = 1

                              IPXEditorModel(0x6000000fed80), registration count = 1

                             FaceRecognition(0x6180001f2e00), registration count = 1

                          IPXVersionsMonitor(0x60800009a7c0), registration count = 1

                       IPXPhotosBrowserModel(0x61000024ac50), registration count = 1

                    IPXSharedTabBrowserModel(0x6180000888e0), registration count = 1

                       IPXAlbumsBrowserModel(0x6000000fed00), registration count = 1

                  IPXAlbumThumbnailGenerator(0x618001663040), registration count = 1

    5/28/15 7:47:19.727 AM Photos[483]: Clients blocking shutdown:

                             FaceRecognition(0x6180001f2e00), registration count = 1

    5/28/15 7:47:20.766 AM CoreServicesUIAgent[381]: unexpected message <OS_xpc_error: <error: 0x7fff7d40fc60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff7d40ff70> { length = 18, contents = "Connection invalid" }

    }>

    5/28/15 7:47:22.110 AM CoreServicesUIAgent[381]: unexpected message <OS_xpc_error: <error: 0x7fff7d40fc60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff7d40ff70> { length = 18, contents = "Connection invalid" }

    }>

    5/28/15 7:47:25.115 AM com.apple.xpc.launchd[1]: (com.apple.iTunesLibraryService[633]) Service did not exit 3 seconds after SIGKILL.

    5/28/15 7:47:25.115 AM com.apple.xpc.launchd[1]: (com.apple.iTunesLibraryService[633]) Abandoning service instance. This may lead to deadlocks.

     

    And actually as I was responding to your message in Safari, I had another beach ball.  This is what was logged then:

     

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "da (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "de (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_AU (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_CA (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_CN (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_GB (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_IN (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_JP (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.383 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_SG (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "en_US (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "es (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "fr (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "ko (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "nb (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "nl (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "it (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "pt (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "pt_BR (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.384 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "pt_PT (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.385 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "ru (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.385 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "sv (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.385 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "tr (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

    5/28/15 7:49:31.385 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000003.AppleSpell" tried to hijack endpoint "Multilingual (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

     

    THANK YOU

  • by Eric Root,

    Eric Root Eric Root May 28, 2015 1:39 PM in response to mullig
    Level 9 (74,172 points)
    iTunes
    May 28, 2015 1:39 PM in response to mullig

    Your version number of 10.10.3 isn't current. Try running the combo update.

     

     

    10.10.3 Combo Update

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 9:03 AM in response to mullig
    Level 10 (208,037 points)
    Applications
    May 29, 2015 9:03 AM in response to mullig

    Please sign out of iCloud in its preference pane and see whether there's any change. No data will be removed from the servers, and you can retrieve it by signing back in. That said, you should always have a current archive of the data for safety's sake, even if you don't sign out.

    If you use iCloud Keychain, when you sign back in to iCloud follow one of the procedures described in this support article to set it up on an additional device.