I am trying to get song info in iTunes 12.1.2.27. The instructions say to Click Options The CD options button near the top right of the iTunes window, and choose Get Track Names, but there is no Options near the top right of the window.

You have selected tracks per step 2?

You are trying to do this with a CD in the drive, or for a CD you previously ripped?

Hmmm... I don't have a newer iTunes and have never had this exact issue. Maybe somebody else can provide input but I am wondering if it has to compare the actual CD properties rather than ripped tracks. When a CD is used with iTunes the properties are written to the cdib database. Normally they are then compared directly to Gracenote's database and matching possibilities (based on exact track length, count, etc.) are presented for you to select. Earlier iTunes version had to do this at the time of rip but a feature was introduced to do this later too, but I wonder if it is still using the cdib which is not being transferred from computer to computer unless you do that specifically. Ripped files do not always match those properties exactly. I am kind of guessing here if this is the cause of the problem.

You can look into tools such as XLD which may be able to do this differently from iTunes and the Gracenote database.

beefromballymahon wrote:

There’s no drive on this machine so I ripped the cd on my old laptop and transferred songs on a memory stick.

You can only get track names on the machine you use to rip the CD.

The laptop is the computer you used to rip the CDs? If it was it isn't showing on the other computer because the CD data (either in form of the CD itself or the CD database file) isn't present on that computer. iTunes isn't looking at the mp3 files alone. They don't have the complete information for a CD lookup, it has to go by the CD properties which aren't on the second computer.

It is only an option for ripped tracks when you are using the computer on which the tracks were ripped. When you transfer the files to the second computer all it has to go on to identify the mp3 files are the properties of the mp3s which is insufficient, so it doesn't even offer to try. Go back to the first computer, connect to the Internet, identify the mp3s, then transfer those to the second computer. They will now have the track information embedded in the file and it will travel with the copied file.