Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

We could not complete your purchase. OS X Mountain Lion is not compatible with this computer

Hi guys!

Please, help me!

I don't know what's going on,

I have an early 2008 white macbook and I went to mac store with it to ask some questions and they said my mac can

run a Yosemite version, I would only need extra memory Ram.

BUT I don't mind to have the Mountain Lion for now (at the moment is Lion version).

The problem is I bought online the 10.8 version (Mountain lion) and when I hit on download, appears

this message: "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer."

And below is my mac configurations:

User uploaded file


Hardware Overview


Hardware Overv

MacBook, Mac OS X (10.7.5)

Posted on May 26, 2015 12:01 PM

Reply
Question marked as Best reply

Posted on May 26, 2015 12:03 PM

The Mac App Store is correct. Click here, tell them that you were erroneously told that the computer was compatible with Yosemite, and ask for a refund.


(127919)

4 replies

We could not complete your purchase. OS X Mountain Lion is not compatible with this computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.