how can I find a purchase from several years ago?
I made a purchase in iTunes (or on the iPhone, dunno which) in late 2014 -- it's not showing up or hidden. Is there an easier way to search for it?
iPhone 5, iOS 6.1.2
I made a purchase in iTunes (or on the iPhone, dunno which) in late 2014 -- it's not showing up or hidden. Is there an easier way to search for it?
iPhone 5, iOS 6.1.2
What kind of purchase? If you made a purchase in iTunes, it would show in your purchase history, so long as you are logged into the same Apple ID used to make the purchase.
Just an app -- it shows as paid (in the app) but the app itself doesn't show in my purchase history -- or my old eyes keep skipping over it! I'd really like a search function! :-)
If you know the name, you can search for an app in the iTunes App Store, or also in your iTunes library. Only problem is, if the app is no longer available. That could very well be the case, although it should be in your library so long as you transferred the purchase if done on an iOS device.
But you confuse me a little, you say the app shows as paid, but doesn't show in purchase history. Where is it showing as Paid? Are you having an issue downloading it again, or what is it you are trying to do?
It's no longer in the store by that name (tapatalk pro is now just tapatalk). It's in my library and on my phone. There's a free upgrade from the new free version for previous owners, but I have to send a screen shot of the purchase history, and that's what I can't find!! <sigh>
I find that interesting that they want you to provide a screen shot and they are the ones that remove it from the App Store. I suggest you contact their support to find out if there is some other way to deal with this issue, or do they not support former customers.
Well, there you've put your finger on it!! They won't take any other form of payment proof and won't communicate unless I do exactly what they say. For what use I get out of it, they've lost my support. Thanks for your help - I appreciate it!
You're welcome.
When you say it isn't in your Purchase History, are you going to Account Info in iTunes? Click on your name in iTunes on a computer, then on Account Info. Next to Purchase History click on All and then you can search by date ranges. If that is what you were already doing, my apologies in advance 🙂
Cheers,
GB
how can I find a purchase from several years ago?