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why has my iphone turned off and now wont turn on

my iphone 6 randomly switched itself off and now wont power back up can anyone help?????

iPhone 6, iOS 8.3

Posted on May 26, 2015 11:09 AM

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Question marked as Best reply

Posted on May 28, 2015 11:13 AM

Hello Hopp3r,


Thanks for using Apple Support Communities.


As I understand your post, your iPhone 6 is unresponsive and only displaying a black screen. In order to troubleshoot this issue, please follow the directions in the article linked to below.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Have a good one,

Alex H.

3 replies
Question marked as Best reply

May 28, 2015 11:13 AM in response to Hopp3r

Hello Hopp3r,


Thanks for using Apple Support Communities.


As I understand your post, your iPhone 6 is unresponsive and only displaying a black screen. In order to troubleshoot this issue, please follow the directions in the article linked to below.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Have a good one,

Alex H.

why has my iphone turned off and now wont turn on

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