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Helpful answers
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May 26, 2015 9:20 PM in response to asiffromsohawaby Tesserax,Please take a look at the following Apple Support article to see if it can help.
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May 26, 2015 9:24 PM in response to asiffromsohawaby gail from maine,How's your Wifi connection? Have you tried having your brother FaceTime you instead? The reason I ask is because when I FaceTime with my brother in the French countryside, if he tries to start the FaceTime, I get the ring, and it says "Connecting", but it never connects and finally goes to "Call Failed". But, if I initiate the FaceTime session, the call always connects. Their Wifi is not the most reliable in the universe, so it just seems to work better if I initiate the call from my end.
So, just a thought.
Cheers,
GB